Managed services refer to instances where a company outsources part or all of their IT functions to a third-party provider. The service provider is called the Managed Services Provider. Outsourced roles can be as simple as equipment maintenance or include the full complement of IT services and functions. The main aim of a Managed Services Provider is to take complete control of the IT-related operations of an organisation that has little capabilities internally to fulfil the functions or assist and support an already competent IT team by taking over some of the day-to-day tasks.

• Highly skilled staff

• Infrastructure support

• Automation and reporting

• SLA adherence

• Competitive pricing structures

The process of duplication and storage of data. The process allows for the retrieval and recovery of data when required. A data loss could result in disaster for any organisation. 

• 3 Tier Datacentre backups

• Enterprise equipment and solutions

• Business-focused data retention

• BaaS (Backup as a service)

• Data Integrity 

Disaster recovery is the process of recommencing operations following a disaster by recovering access to hardware, data, software, equipment related to networking, power supply and connectivity. Disaster may refer to those of a natural kind like flooding or other forms such as cyber-attacks. Disaster recovery services may extend logistics if the damage has been devastating to the facilities. In this instance, disaster recovery will then include finding alternative work premises or the restoration of communications. Disaster recovery response should always follow a pre-documented disaster recovery plan which sets out the procedures required to recover operational status in the quickest timeframe. 

• Specialists within the DR arena

• Extremely competitive costing

• State of the art infrastructure

• Regular DR testing

• Disaster recovery as a service

Microsoft Technology Stack consists of various layers of Microsoft software. These layers incorporate operating systems including roles like Hyper-V and Active Directory as well as applications such as Microsoft Exchange, SQL and SharePoint.

• Microsoft certified engineers with decades of experience

• Broad range of Microsoft products

• Hyper-V virtualisation specialists

• High-level design, administration, and support

• Scripting and automation

Mobile App Development refers to the development of software for use on mobile devices like mobile phones and tablets. The software is designed and optimised to use the features provided by these mobile devices. These features differ somewhat from what is offered by a traditional PC or laptop. The foundations for App development are firmly rooted in orthodox software development, however, the results present unique features specific to mobile devices.

• End-to-end App development

• Enterprise application innovation

• Expand business capabilities

• App support services

• Bespoke App design and architecture

IT Security is a serious concern for anyone working, sharing or storing data online. IT Security effectively puts in place a set of cybersecurity strategies designed to prevent any unauthorised access. These kinds of security measures can effectively

protect equipment, networks and data. Maintaining both the integrity and confidentiality of information that is sensitive is imperative to any organisation. 

• All elements of IT security and risk mitigation

• Free vulnerability scanning and reporting

• Security compliance specialists

• Best practice methodologies

• Security product specialists

• Broadband Services

• MPLS Networks

• SD–Wan solutions

• Dedicated internet offerings

• Wireless solutions

• Last mile connectivity

• Hosted PBX Solutions

• VOIP Solutions